Mid-Atlantic Realty Management, Inc.
 
SATISFACTION CARD ONLINE

At Mid-Atlantic Realty Management, Inc., our goal is to surpass our Resident’s every expectation and provide superior services to our residents and future residents.   Please feel free to contact our main office, or any of the property managers, or complete the following form which will be submitted to our office immediately.  Thank you.
SATISFACTION CARD (current and prospective residents)

I am a current resident prospective resident. 

 I  live in / am considering living in

1. Please describe your overall experience at a Mid-Atlantic Apartment Community?

2. Did we deliver what we promised when you moved in?  yes no

3. Have we taken care of your service and repair request in a prompt and satisfactory manner?  yes no
Please comment: 
 

4. Has our staff treated you courteously and fairly?  Please rate your experience with the following staff in terms of friendliness and service:

On-Site Manager:
Leasing Staff:  
Maintenance Staff:

5. Please mention any staff member who was especially helpful. so that we can recognize that individual for his/her special attention to your needs:

6. Have you been pleased with the overall appearance, upkeep, and cleanliness of the grounds, buildings, and public areas of the community?   yes no
Please comment:
7. Are you satisfied with the stability and attractiveness of your apartment (e.g. layout, roominess, design)?
  yes no
Please comment:
8. Have you been satisfied with the social activities in the community?   yes no
Please comment:
9. What can we do better?
10. Any other comments or suggestions?
11. We are always looking for ways to better serve our current and prospective residents.  Please help us by answering the following questions.  Your option is important to us.  Tell us your priorities in apartment living.  Rank the following factors in order of their importance to you using the numbers 1-6: number 1 would be most important to you -- number 6 would be least important to you.  Please type the number in the box provided.
location professional management   rent amount
amenities community appearance apt. floor plan & features
Name: Phone Number:
Address:
Thank you for completing our satisfaction card online.  We will review your comments and contact you if required. You will be returned to our home page upon clicking the submit button below.

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